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REFUND POLICY

Effective Date: May 3, 2025

 

Project EKO LC ("we," "us," "our") operates www.projecteko.com. This policy describes our policy regarding refunds.

 

1. General

We strive to provide satisfactory services. The terms of any service, including fees, deliverables, and any potential refunds, will be detailed and agreed upon in an individual service agreement or contract with each client. Therefore, this general refund policy is subject to the specific terms outlined in those individual agreements.

 

2. Service Agreements

  • All services provided by Project EKO LC will be governed by a written service agreement or contract between Project EKO LC and the client.

  • These agreements will outline the scope of work, project timelines, payment terms, and any conditions related to service delivery, completion, and acceptance.

  • The agreement will serve as the primary document defining the terms of the engagement, including any specific refund conditions.

 

3. Refunds

  • Refunds will only be issued in accordance with the terms and conditions outlined in the individual service agreement or contract.

  • Any claims for breach of contract or requests for refunds must be made in writing and will be evaluated based on the terms of the applicable agreement.

  • We reserve the right to determine, in accordance with the terms of the applicable service agreement or contract, whether a refund or credit is warranted.

 

4. Digital Products

  • If we provide digital products, the terms and conditions of their use and any applicable refund policy will be included in the relevant service agreement or contract.

  • All sales of digital products are final. No refunds will be issued for digital products once they have been downloaded or accessed, unless otherwise stated in the service agreement.

 

5. Services Already Rendered

  • Unless otherwise specified in the applicable service agreement or contract, no refunds will be issued for services that have already been performed or completed.

 

6. Agreement Governs

  • All work, including any claims for breach of contract or requests for refunds, will be assessed and resolved only in accordance with the terms of each individual service agreement or contract.

 

7. Changes to This Refund Policy

  • We may update this general Refund Policy from time to time. We will notify you of any material changes by posting the new Refund Policy on our Site. This general policy does not supersede the terms of any individual service agreement or contract.

 

8. Georgia Law

This policy and all service agreements are governed by Georgia law.

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If you have questions, contact us at info@projecteko.com

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